CRM Software For Healthcare
CRM designed for Healthcare
Elevate your healthcare practice with Appzo. Meet and exceed patient expectations.
Ragini M20/12/20233 min reading time
Why do healthcare institutions need a CRM?
Healthcare institutions need CRM systems to enhance patient relationships, streamline operations, and improve communication, ensuring efficient care delivery and regulatory complian
- Patient Management: Efficiently manage patient information and interactions throughout their healthcare journey.
- Contact History: Keep a detailed record of patient communication and touchpoints for personalized care.
- Patient Health Records: Centralize patient health records for comprehensive and unified healthcare management.
- User-friendly: Enjoy a user-friendly interface, ensuring easy navigation for healthcare professionals.
- Patient Forms: Manage patient forms digitally, reducing paperwork and improving efficiency.
- Patient Segmentation: Segment patients based on various criteria for targeted and personalized care.
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"We want to be reachable on all channels for our customers.""
Raj Mishra, Head of Marketing
Raj Mishra, Head of MarketingEnhancing Patient Acquisition
Patient inquiry management
- Capture patient inquiries seamlessly from multiple channels, such as websites, healthcare aggregators, and paid ads.
- Utilize APIs to automate patient intake from portals, forms, and other sources.
- Reduce response times and enhance efficiency in managing patient inquiries.
personalized patient interactions
- Leverage Appzo's capabilities to personalize patient interactions based on individual needs, preferences, and medical history.
- Use detailed patient segmentation for targeted and customized care.
- Improve patient satisfaction and loyalty through tailored communication and care
Doctor-patient assignment
- Automate the assignment of doctors to patients based on factors like patient needs, doctor availability, and specialty.
- Ensure timely and efficient patient response without manual intervention.
- Optimize patient satisfaction and streamline the care process.
Maximizing Healthcare Analytics
Patient acquisition analytics
- Gain a bird's-eye view of the entire patient acquisition process with Appzo's analytical dashboards.
- Track patient sources, engagement, appointment trends, and experience ratings.
- Identify trends, make data-driven decisions, and optimize resources
Patient drop-off monitoring
- Utilize the patient drop-off dashboard to proactively monitor changes in patient utilization of services.
- Gain detailed insights into specific sources of drop-offs, facilitating in-depth analysis.
- Develop effective strategies to improve patient retention rates and satisfaction.
New patient intake process
- Simplify and streamline the new patient intake process with visual representations of patient flow across departments and doctors.
- Gain valuable insights into trends impacting patient acquisition rates over time.
- Enhance efficiency and effectiveness in managing patient intake.
"We want to be reachable on all channels for our customers.""Raj Mishra, Head of Marketing
Raj Mishra, Head of Marketing