Omni Channel Live Chat
Boost CX with real-time support
One unified inbox to provide chat support on Web Chat, App Chat, WhatsApp Chat and more.
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Add a Business Messaging widget (no code required)
Add a widget to your websites, mobile applications (iOS or Android), self-service portals for quick and efficient support.
You can also connect support to WhatsApp, Slack, MS Teams and more
Omnichannel agent workspace
Empower agents with a centralized workspace for all customer touchpoints, enabling seamless multi-channel conversations with ticketing tools, preset texts, and instant customer info.
24/7 support
Ensure no customer is left waiting by enabling smooth chat transfers between bots and agents for quick, efficient, and proactive support.
Analyze your live chat efficiency
Equip agents with actionable insights to provide personalized and effective resolutions in real-time, enhancing the live chat experience.
“By using Appzo and WhatsApp Business, we were able to double the conversion rate of qualified loan inquiries to 50-60% while cutting the average time to close in half.”
Amit Bansal
Bangalore
Support on popular messaging apps
Deliver quick service on popular messaging apps by empowering agents with a unified console and offering customers reliable chatbot support.
Instant gratification
Real-time, accessible support on the channels your customers are present on.
Cost-effective support
Offer proactive support with real-time chat solutions to your customers.
Improved customer satisfaction
Efficiently transfer chats between chatbots and agents for faster responses and empowered customers.
Increased engagement
Capture all customer feedback. Add a Business Messaging widget to your business platforms now.
Customizable live chat widget
Tailor your live chat tool to stay consistent with your business's branding
One inbox. All channels. And so much more.
Stay on top of every message, no matter how customers contact you, with a single login for all channels.
Automations with
Integration with Zapier & adhoc integration streamlines the automationof all your processes.
Discover a seamless omnichannel solution.
Are you looking for a CRM to manage your small business?
Start thriving with Appzo! Designed for small and micro-sized businesses.
