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Appzo.ai
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Made with in India

    AI First Customer Service

    AI Agents That Deliver Human-Like Customer Experiences.

    Build custom GPT for your business, add to your Website and WhatsApp to manage customer support, lead-gen and more.

    Try for Free
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    4.8 Stars
    120 Reviews
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    Sales CRM
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    1000+ companies
    already trust us
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    Still having people manage tickets and customer service

    now powered by always-on, empathetic voice agents that resolve issues instantly, reduce wait times, and boost satisfaction.

    automated through voice agents that coordinate calendars and handle booking requests with ease.

    transformed with dynamic, voice-interactive NPCs that deepen immersion and bring characters to life.

    powered by voice-driven roleplay agents that simulate real-world scenarios and build employee skills.

    Lightning fast customer support tool built for modern teams

    Hire AI Agents to deflect issues based on content in your docs, knowledge base, website and other sources.

    Learn More

    Created in minutes

    Integrate the webchat widget on your website in just a few minutes and start chatting immediately.

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    Customer Portal

    A shared view to give your stakeholders visibility into their team's active issues.

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    Help Center

    Central knowledge hub enabling self-serve, proactive user support.

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    AI-powered Platform - Go from inquiry to resolution in record time.

    Deliver world-class customer experiences and significantly reduce support TCO

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    “Thanks to Appzo, we transitioned from mobile phone to IVR, replaced spreadsheets with CRM, and shifted from email engagement to WhatsApp. This transformation significantly boosted our customer engagement and revenue.”
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    IIN Marketing

    Want to broadcast to customers?
    Use WhatsApp

    Poor click rates? 98% open rates, 45-60% click rates with WhatsApp.

    Create and send out personalized message for massive user base of over 2.4 billion.

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    Automate your sales with remarketing

    Automatically get all your leads in one place and convert them into customer

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    “Appzo exceeds our expectations by combining live chat, contact management, campaigns, meta ads, chatbot, Shopify integration, abandoned cart notifications, and IVR call center support into one tool. It's unmatched by any other software we've encountered.”
    sarah-profile-pic
    Marketing Manager
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    Automations with

    Integration with Zapier & adhoc integration streamlines the automationof all your processes.

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    Disconnected team
    creates disconnected experience

    Let Appzo Omnichannel streamline your operations with Customer Service, AI Ticketing, WhatsApp Business, Live Chat, Sales CRM, and Chatbots

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    Ticketing

    Connect all channels that matter, manage from one hub. Never miss a request—no matter the source.

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    AI-Powered Self-Service

    Our Help Center leverages AI to guide users through a seamless self-service experience.

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    AI Chatbots

    Instantly resolve common queries with custom bots, automations and Generative AI

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    Customer Service Analytics

    Our advanced reporting and analytics provide actionable insights into your customer service performance.

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    AI and Automation

    Efficiently manages routine tasks, freeing agents for personalized support.

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    Live Chat

    Allow your customers to get support wherever they'd like and enable multiple support tiers.

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    “Appzo's cloud telephony feature has revolutionized how we engage with our customers. With the ability to make and receive calls directly from our CRM system, we've streamlined our sales process and improved our response times.”
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    ASIC

    The #AppzoClub is fast growing!

    We're eager to hear about your experience with Appzo and feature it right here!

    Google rating

    4.8 / 5

    Capterra rating

    4.8 / 5

    More Success Stories

    "Appzo is a user-friendly CRM for small businesses, offering an organized layout and workflow. Thanks to their simple interface."

    sheila-kumari
    Bengaluru
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    "As a new startup on our business journey, we discovered that Appzo is a perfect fit for us. It took 30 mins to implement"

    raphael-dirnberger
    Banglore
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    "Before, one salesperson needed 8-10 minutes to enter a new supplier's information. With Appzo, it only takes a minute."

    christian-schuder
    South Carolina
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    "After using Appzo for just a few hours, our team quickly realized it was a significant improvement over our previous legacy CRMs."

    andreas-niemiec
    Bangalore
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    "While spreadsheets excel at number management, when it comes to nurturing customer relationships, turning to Appzo was logical choice."

    alexander-damm
    c1 Kosmetik
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    "Communication with our customers is much easier, faster and more modern. Appzo is even used in the HR department."

    christina-resch
    Mumbai
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    "With Appzo, we are accessible on exactly the channels that our target group uses."

    nihari
    Chennai
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    "Appzo has helped us bring system and order to our customer communications. Fewer chats are lost and we can work together as a team on social media and messengers! Thank you very much!"

    omar-badawy
    Chennai
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    "Appzo is the central building block in customer communication for us. WhatsApp provides us as an insurer with a new and powerful channel."

    naveen
    New Delhi
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    Decrease costs per lead
    Save costs
    Lead qualification on autopilot
    Operational efficiency
    Reduce operational costs
    Cost-effective solutions
    SLA Compliance Analytics
    Support Metrics
    Decrease costs per lead
    Save costs
    Lead qualification on autopilot
    Operational efficiency
    Reduce operational costs
    Cost-effective solutions
    SLA Compliance Analytics
    Support Metrics
    Decrease costs per lead
    Save costs
    Lead qualification on autopilot
    Operational efficiency
    Reduce operational costs
    Cost-effective solutions
    SLA Compliance Analytics
    Support Metrics
    Boost revenue growth
    Increase pipeline
    Stay ahead of competition
    Reach relevant prospects
    Boost Conversion Rates
    Accelerate growth
    Workforce Analytics
    CSAT Analytics
    Boost revenue growth
    Increase pipeline
    Stay ahead of competition
    Reach relevant prospects
    Boost Conversion Rates
    Accelerate growth
    Workforce Analytics
    CSAT Analytics
    Boost revenue growth
    Increase pipeline
    Stay ahead of competition
    Reach relevant prospects
    Boost Conversion Rates
    Accelerate growth
    Workforce Analytics
    CSAT Analytics
    Refine ICP
    Strategic targeting
    Process optimization
    Smart automation
    Triggers & Macros
    Assignment Rules
    Round Robin & Statuses
    Knowledge Management
    Refine ICP
    Strategic targeting
    Process optimization
    Smart automation
    Triggers & Macros
    Assignment Rules
    Round Robin & Statuses
    Knowledge Management
    Refine ICP
    Strategic targeting
    Process optimization
    Smart automation
    Triggers & Macros
    Assignment Rules
    Round Robin & Statuses
    Knowledge Management

    Are you looking for a CRM to manage your small business?

    Start thriving with Appzo! Designed for small and micro-sized businesses.

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    Try for Free
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